Refund Policy

Last Updated: June 8, 2026

Because Proven Reports provides digital vehicle history reports and report summaries that may be generated instantly or shortly after purchase, all sales are generally final once a report has been generated, delivered, viewed, downloaded, or made available.

Refunds may be considered only if:

• A duplicate charge occurred
• A report failed to generate due to a technical error
• The wrong product was delivered due to our mistake
• We are unable to provide the purchased report

Refunds are not guaranteed for:

• Buyer's remorse
• Disagreement with a report result
• A vehicle having negative history
• Missing records from third-party data sources
• User-entered VIN or plate errors
• Reports already generated or delivered

How to request a refund

To request a refund, contact us at support@provenreports.org within 7 days of purchase. Include your name, order number, VIN, and the reason for your request.

This Refund Policy forms part of our Terms of Service.